Shipping & Returns

About shipping and shipping cost

Tokyo Samurai is a online cosmetics store.

We offer Free Shipping on specific items orders within the United States.
Otherwise shipping and handling charges are based on the weight, and size of your items.
You'll see the shipping cost listed on the "Delivery Information" page during checkout.
The shipping cost for international customers, please inquire us.

All items are shipped via standard mail.
Delivery may take upto 3-5 business days (For international customers, it takes around 7 days) depends on seasons and destinations.

In stock items usually ship within 2-3 business days after receipt of your order.

About return and exchange

We will accept returns and exchange items if product is damaged. But we accept that all product is only if unopened and unused within the first 30 days from the date of purchase.
We will also exchange products if we shipped wrong order.
If returning an item(s), you must include all parts, pieces and printed materials in order to be eligible for a refund.
Please return an item(s) via UPS or US mail or other common carrier prepaid and insured. Retain your shipping receipt for proof.
For more details, please contact us.
We will not accept returns and exchanges for customer's personal reasons.

About payment

All items listed at Tokyo Samurai are priced in U.S. Dollars.
All payments must be made payable in U.S. Currency.

We accept the following forms of payment.
・VISA
・MASTER
・JCB
・AMEX
・PayPal
・Check (Payable from a U.S bank only please)

Your credit card charge will be from "LA ONLINE SHOP".

*Our website uses 128bit SSL encryption by Geotrust (www.equifax.com)
for all cresit card and personal information transactions.
Your personal information is safe on Tokyo Samurai website.
(SSL-Secure Sockets Layer are cryptographic protocols which provide secure
communications on the internet for data transfers.)

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